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The Passage Plan

First, understand where you are. Then decide what the work requires.

Greenwich works in four distinct phases. Each produces a complete outcome, and each gives you a clear choice about what comes next.

You do not need to commit to the entire Method on day one.

Start with a conversation
Plotted route Four phases
Typical passage
2 weeks — 12 weeks
Commitment
One phase at a time
01 — Soundings

Getting
oriented

Measurements taken to determine the depth of water.

Typical timing
2–3 weeks, provided participants are available
Starting investment
$5,000

See the organization before trying to change it.

Soundings uses structured conversations across levels, functions, and critical handoffs to reveal how the organization actually operates, not only how it appears from the top.

We follow the signal until recurring strengths, contradictions, friction points, and workarounds are clear enough to act on.

You receive
iA visual Soundings Map
iiA concise organizational readout
iiiA facilitated sensemaking session

Soundings stands on its own. If the evidence points to a small, targeted need, or no further engagement, Greenwich will say so.

Start with a conversation
02 — Heading

Setting
the course

The direction in which a vessel’s bow is pointing.

Typical timing
2–4 weeks
Starting investment
$7,500

Shared words are not shared understanding.

Heading turns what we learned into shared clarity about purpose, destination, customer value, strategic choices, near-term priorities, and decision principles.

Greenwich facilitates the thinking, surfaces contradictions, and pressure-tests assumptions. The organization owns the answers.

Before the work is complete, we test whether the direction can travel beyond the people who created it.

You receive
iFacilitated leadership working sessions
iiSynthesis and testing between sessions
iiiA concise Heading Map or Organizational Compass

Sending a strategy is communication. People interpreting it similarly enough to act is shared understanding.

Start with a conversation
03 — Underway

Making direction operational

Not at anchor, made fast to shore, or aground.

Typical timing
8–12 weeks
Starting investment
$20,000
Scope may include
Roles · decision rights · critical processes · handoffs · operating rhythms · measures · accountability · ways of working

Clarity must travel into the work.

Underway translates direction into the operating mechanisms required for execution.

The work begins with an Operating Priorities Map, then moves through short cycles.

The cycle
Design Install Observe Adjust Stabilize

A process is not finished because it has been documented. We watch what happens when people actually use it.

You receive

Practical tools built around the priorities that matter most, not a generic stack of frameworks.

The goal is an operating system the organization can own, use, and improve without Greenwich becoming permanent infrastructure.

Start with a conversation
04 — Waypoints

Checking
position

Defined positions used to mark a route and check progress.

Starting investment
$3,000 / waypoint
Typically quarterly

Drift rarely announces itself.

Waypoints are scheduled, typically quarterly, sessions that create an intentional moment to look again.

We review signals, changed conditions, and the assumptions beneath the current course, then help leadership decide what should change and what should hold.

A waypoint may include
iA focused stakeholder pulse
iiReview of agreed measures and emerging signals
iiiA leadership course-correction session
ivA concise record of decisions and watchpoints

Waypoints provide periodic outside perspective. They are not an indefinite fractional leadership arrangement.

Start with a conversation
The engagement model

Each phase earns the next one.

We can map the likely journey and discuss the potential investment. The contractual decision happens one phase at a time.

At the end of each phase, you have something complete and useful, and a clear choice to continue, pause, or take the work forward internally.

01
Soundings
Position established. Continue, narrow, or stop.
02
Heading
Direction agreed and tested beyond its authors.
03
Underway
Mechanisms installed, observed, and stabilized.
04
Waypoints
Position re-checked. Hold the course or change it.
Fit

Where Greenwich is most useful

The work requires access to people closest to the work and a willingness to examine the system, not simply validate a decision already made.

Greenwich may be a strong fit when
Growth or change has made the old way of operating unreliable
Leaders believe they are aligned, but execution suggests otherwise
Cross-functional handoffs repeatedly create friction
Strategy has not translated into roles, priorities, or operating rhythms
Too much knowledge or decision-making sits with too few people
The same few leaders have become the place where decisions, answers, or exceptions eventually land
The stated problem feels simpler than the lived experience

Note — Engagements are scoped around organizational complexity and the work required. Travel and in-person delivery are priced separately.

Next position

Start where the evidence points.

You do not need to know which phase you need before we talk. Start with what you are seeing, what has already been tried, and why it matters now.

Start with a conversation